Dg222's Privacy Policy — Your Data Is Our Responsibility

1. Introduction & Scope

Dg222 is one of Bangladesh's most trusted online gaming platforms. By using our website, mobile app, or any other dg222 service, you are considered to have accepted the terms of this Privacy Policy.

This Privacy Policy tells you what information we collect, why we collect it, how we use it, and how we keep it secure. Our goal is to ensure you can use dg222 with complete transparency.

This policy applies to all users residing in Bangladesh. By using our platform, all terms of this policy apply to you. If you disagree with any of the terms, please stop using the platform and contact us.

2. What Information We Collect

2.1 Personal Identification Information

We collect the following information at the time of registration:

• Full name (as per national ID)
• Date of birth (for age verification)
• Mobile number and email address
• Current address (division and district)
• National ID or passport number (for KYC verification)

2.2 Financial Information

For processing transactions, we collect:

• Mobile Banking/Nagad/Rocket mobile number
• Bank account details (where applicable)
• Deposit and withdrawal history
• Transaction date & amount

2.3 Technical Information

Automatically collected while using the platform:

• IP Address & Device Type
• Browser version and operating system
• Login time, session information & gaming activity
• Cookie & Local Storage Data

Type of data	Reason for Collection	Required?
Name and date of birth	Identity verification and age confirmation	Yes
Mobile number	Account Communication & OTP Verification	Yes
Payment information	Deposit and withdrawal processing	Yes
National ID card	KYC Verification & Fraud Prevention	Yes for withdrawals
IP Address	Security monitoring and geographic restrictions	Automatic
Cookie Data	Session management and remembering user preferences	Partially Optional

3. How Information Is Collected

Dg222 collects information in the following ways:

• Direct Collection: Through the registration form, KYC submission, and support communications.
• Automatic Collection: Via cookies, session logs, and analytics tools.
• From third parties: Relevant information from payment providers and KYC verification service providers.

4. Purpose of Data Use

The information we collect is used solely for the following purposes:

• Account creation, management, and verification.
• To securely process deposit and withdrawal transactions.
• To personalize the gaming experience and show relevant promotions.
• To prevent fraud, money laundering, and other fraudulent activities.
• To provide technical assistance and support services.
• Fulfilling legal obligations and cooperating with regulatory authorities.
• To improve platform functionality and security.

5. Data Sharing Policy

Dg222 does not normally share your personal information with third parties. However, sharing may occur in the following limited circumstances:

• Payment providers: Only the information necessary to process transactions with Mobile Banking, Nagad, Rocket, or a bank.
• KYC Provider: Authorized service providers for identity verification.
• Legal Authorities: Government authorities in cases of court orders or legal obligations.
• Game Software Providers: Only the minimum data necessary to operate the games.

In all such cases, third parties are bound by confidentiality agreements. They may not use your data for their own purposes.

6. Cookies & Tracking Technologies

Dg222 uses the following types of cookies:

• Essential Cookies: For managing login sessions and maintaining security. The platform cannot function without these.
• Functional Cookies: To remember your language, theme, and gaming preferences.
• Analytics cookies: To analyze platform usage and enhance the user experience.

You can disable analytics cookies from your browser settings. However, disabling essential cookies will prevent you from logging into your account.

7. Data Security Measures

Dg222 uses industry-leading technology to keep your data secure:

• On all web traffic TLS 1.3 / SSL 256-bit Encryption।
• Passwords are never stored in plain text — bcrypt Hashing is used.
• Payment information PCI-DSS Compliant is processed.
• On suspicious logins Two-factor authentication (2FA) Optional.
• Regular security audits and penetration testing.
• Staff Data Access Role-Based Permissionsis restricted to.

8. Your Rights

As a dg222 user, you have the following rights:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to update incorrect or outdated information.
• Right to erasure: The right to request deletion of your data under certain circumstances.
• Right to restrict processing: The right to object to certain uses of your data.
• Right to data portability: The right to receive your data in a specified format.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 business days.

9. Privacy of Minors

Dg222 is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor has created an account on our platform, we will immediately suspend that account and delete the associated data.

If you believe your child is using dg222, please contact us immediately.

10. Data Retention Period

How long we retain your data depends on the type of information and the purpose for which it was collected:

• Account Information: For the duration the account is active, and for 5 years after closure.
• Transaction Information: Up to 7 years for legal requirements.
• KYC Documents: 5 years after verification.
• Cookie & Session Data: At the end of the session or a maximum of 30 days.
• Support Conversations: 2 years.

Once the retention period expires, data is securely deleted or anonymized.

11. Policy Changes

Dg222 may at any time Privacy Policy update this policy. For significant changes, we will endeavour to notify you via email or through the platform.

Continued use of the platform after any changes will be considered acceptance of the updated policy. We recommend checking this page regularly.

12. Contact

If you have any questions, complaints, or requests regarding our Privacy Policy, please contact us: